BOSTON, MA., September 8th, 2021. Digital Fuel Capital (“Digital Fuel”), an investment operating company focused on building leaders in e-commerce, has received the approval of the Competition and Markets Authority (CMA) to become the new owner of StubHub International (SHI).
Digital Fuel's President, Carson Biederman said: "We are thrilled to become the new owners of StubHub International. After a long time and process, the teams in London, Madrid, Bilbao and Berlin will now form a new independent company. Together, we look forward to growing StubHub International as an agile and competitive ticket marketplace focused on helping fans access live experiences and transfer tickets securely.”
Wayne Grierson, General Manager of StubHub International said: “It is our mission to help fans access incredible experiences. We are excited to become independent, as we help fans return to concerts, theatres and stadiums.”
Following the CMA’s inquiry into the merger of viagogo and StubHub, it was determined that StubHub’s international entities (all entities except those in the USA and Canada) were to be divested and made independent from StubHub and viagogo. The new independent group consists of businesses in the United Kingdom, Germany, France, Spain and numerous other international markets. StubHub enables fans to buy and sell tickets to tens of thousands of events. Backed by award-winning customer care, StubHub’s FanProtect™ Guarantee means every ticket is guaranteed valid or customers receive a replacement ticket of equal or better value, or their money back.
Digital Fuel Capital is a Boston-based investment operating company and one of the most active acquirors of e-commerce businesses. Digital Fuel supports its businesses with internal performance marketing, e-commerce, data science and technology resources as well as active collaboration amongst its portfolio companies and strategic relationships with best-in-class external partners.
StubHub brings together people who want to sell their tickets for events around the world with fans who want to buy them.
We guarantee the security of your transaction and customer satisfaction for both buyers and sellers.
We back every order so you can sell and buy tickets with 100% confidence.
StubHub is the world’s largest ticket marketplace.
We speak your language, we use your currency. The easiest way to buy and sell tickets.
Every order is 100% guaranteed, with customer service all the way to your seat. We back every order so you can buy and sell tickets with 100% confidence.
If there is an issue with your order, we go out of our way to find replacement tickets. If your event is cancelled and not rescheduled, you will get a full refund.
Just set your price and feel free to adjust it at any time and, once sold, your tickets will be delivered fast and hassle-free, followed by a prompt payment. You don’t have to contact buyers; that’s on us!
Learn more about FanProtectTM here.
We have a network of local offices and a customer service department tailored to each market. This way we can always assist the customer in their own language with the necessary purchase, sale and the event information.
We make sure that all tickets on our website arrive in time for the event.
Once the purchase has been confirmed, the seller will send the tickets to the address that the buyer has indicated.
In the case of last minute purchases, the tickets will be delivered to a pre-arranged location close to the venue to avoid unexpected problems and to ensure that the tickets will get to the buyer in time.
Not all tickets cost the same because each seller can set a different amount that may not correspond with the original ticket price. Due to this you can find tickets listed at above and below the original ticket price on StubHub.
The sellers are responsible for sharing ticket details, in particular the exact location.
Choose tickets with the most information, such as block and row. This way you will be able to use the map to find your preferred location.
For events outside your city you can request for tickets to be delivered to your accommodation, such as a hotel or an apartment.
On StubHub you will find a wide variety of tickets for events that are sold out on other ticketing platforms.
You can buy at leisure in your own currency and language for events all over the world.
StubHub has a large team in over 40 countries, always at hand to help you resolve any issues you may have.